How to Verify Genuine Product

Stop Counterfeits

Counterfeiting is a form of fraud that deceives you into buying poor quality and unreliable products by stating otherwise, and offers none of the quality and reliability that comes with an Original HP Cartridge.

To protect you against such fraudulent practices, HP has taken steps to ensure that the products you have purchased are adequately protected with security seals to prevent counterfeiting.

Check for Genuine Security Seal

Toner Packaging

All Original HP LaserJet print cartridge boxes have an HP security label. It is featured on all HP LaserJet print cartridge boxes for HP LaserJet and HP Colour LaserJet printing systems. If you see these boxes without a security label, you have reason to be suspicious. The label is positioned over the tear strip of the laser print cartridge box and has the words 'Original Toner' on it.

Two versions of the security label may be found on HP toner packaging that is currently in the market. The dark blue security label shown below and on the right is currently applied to most packaging, although the light blue security label shown on the left will eventually replace the darker blue security label and may currently be found on some packaging. Both versions of the label will be on packaging in the market through 2010. The images and instructions below highlight what you should look for in the HP security label to ensure that you are purchasing a genuine HP cartridge. Only buy cartridges with labels that perform as described below.

New Toner Seal To identify a genuine seal: 1.  Tilt box front to back to see "OK" and "" move in opposite directions. 2.  Tilt box right to left to see "OK" and "" move in same direction.

Old Toner Seal To identify a genuine seal: 1.  Look for the colour switching security seal. 2.  Turn the box from side to side and see the colour switch. 3.  When the background is dark, half of the lettering "ORIGINAL TONER" will be light and vice versa.

Ink Packaging

All Original HP Ink print cartridge boxes have an HP security label*. If you see these boxes without a security label, you have reason to be suspicious. The label is positioned on the side of the ink print cartridge box and has the words 'Original Ink� on it.

Two versions of the security label may be found on HP ink packaging that is currently in the market. The light blue security label shown below and on the left is HP's newest label and appears on HP's new black ink cartridge packaging. The dark blue security label show below and on the right appears on HP's blue and white ink cartridge packaging. Until supplies of the blue and white packaging with the dark blue security label are depleted in 2010, both box and label combinations described above may be found simultaneously in the market. The images and instructions below highlight what you should look for in the HP security label to ensure that you are purchasing an Original HP Print cartridge.

New Ink Seal To identify a genuine seal: 1.  Tilt box front to back to see "OK" and "" move in opposite directions. 2.  Tilt box right to left to see "OK" and "" move in same direction.

Old Ink Seal To identify a genuine seal: 1.  Look for the colour switching security seal. 2.  Turn the box from side to side and see the colour switch. 3.  When the background is dark, half of the lettering "ORIGINAL TONER" will be light and vice versa.

Missing HP logo on product or packaging Missing security seal on packaging Missing colour switch feature on security seal Signs of repackaging Questionable price	Better prices than those offered by recognised HP distributors Product has no usual outer wrappings, subpacks or pallets Frequent cartridge failure and poor print quality

Why You Should Care

Consistent quality and reliable performance � Original HP cartridges are engineered to give only the highest print quality, saving you time, money and hassles, while helping to minimise your environmental footprint.

HP gives you more � Third party testing agency, TV S�D PSB, found that Original HP Ink cartridges produce twice as many prints than the refill brands tested^.

HPܒs environmental commitment � HP�s strong commitment to recycling and environment protection continues to create a sustainable printing solution with limited impact on the environment.

^ Results of 3rd party testing, commissioned by HP done by TV S�D PSB Ltd ܖ 2010 Reliability Comparison Study Asia. Ink cartridges tested 45, 78, 56, 57, 60 Black & 60 Tri-colour. Full report available at www.tuv-sud-psb.sg/reportdisclaimer.aspx. Applicable for selected Original HP Ink Cartridges only.

* HP 10, 11, 12, 13, 14 and 14D ink cartridge series do not come with a seal and should not be mistaken as fakes.